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Privacy Policy
Supevision4all as a Data Controller (“Supevision4all” or “We”) would like to be transparent when it comes to processing of personal data and privacy of our customers, website visitors, and every individual (“You”) whose personal data and information are subject to processing under the terms of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). To achieve this goal, We are publishing this Privacy Policy with the sole purpose of informing You about following the topics:

Processing of Personal Data,
General Rules,
Data Confidentiality,
Data Subject’s Rights.

Processing of Personal Data
All services incorporated in this web site under the control of Supevision4all are governed by this Privacy Policy, including those which are governed by specific Terms of Use with data processing rules.

Generally, You may use our web site for information purposes without giving personal information and informing Supevision4all who you are. On the other hand, some of our services need to collect more information:

Supevision4all may collect personal information for the purposes of direct communication with you in order to respond to your questions, and fulfill your requests. If you send us service requirements, other requests or if you upload any materials to our website, we may have to contact you in order to gain additional information necessary for processing or in order to fulfill your request or requirement. For this purpose, as well as for the purpose of requested performance of services, we need to process your details provided via web forms, email or applications.

If You are an End User of our products or services, the processing of your data is covered by the specific End User License Agreement or Terms of Use and Privacy Policy related to that product or service.

The maximum storage period for invoicing data is determined by law and We are legally required to keep the data for a period of 10 years. Unlike the invoicing data, we only store licensing data for the period which does not exceed 12 months from the expiration date of your license, and statistics without the requirement of End User’s identification are processed for the period of 4 years.
If You already are our customer or if You agree with processing of your data for the purposes of marketing communication, We may use your details to administer marketing communication until You unsubscribe or send us a withdrawal of your consent.

Contact information and data contained in your support requests are required for service of technical or other support nature provided by Supevision4all. Based on the channel You choose to contact us, We may collect your email address, phone number, license information, product details and description of your support case.

Customer feedback, answer or request, may be provided by You via our web forms. For the purpose of follow-up, your contact details including email address, telephone number or other data may be requested based on the nature or purpose of our communication. Data storage periods may differ based on the nature or purpose of communication explicitly in compliance with this Privacy Policy.
Supevision4all may collect information about your computer, including your IP address where available, operating system and browser type, for system administration and to report aggregate information to our advertisers under the legitimate interest legal basis. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

General Rules
There are only few legal bases for data processing which We use according to the GDPR legislative framework. Our activities are mainly covered by contractual necessity legal base is applicable when it comes to our products and services provided under End User License Agreements or Terms of Use.
Marketing is recognized by GDPR as a legitimate interest, therefore we rely on this concept when it comes to cookies used by our web sites and communication with our customers.
Consent, if required by legislation.
Compliance with legal obligation e.g. stipulating requirements for electronic communication, invoicing or billing.
The goal of this Privacy Policy is to provide a general overview of legal basis and data processing principles of Supevision4all.

Data Confidentiality

It is our intention to prevent data from being stored longer than necessary while providing Supevision4all services. We do not share your data with any business or individual. 

Data Subject’s Rights
Supevision4all is subject to regulation of Irish laws and We are bound by data protection legislation as a member state of European Union. Every Data subject is entitled to the following rights:

– right to request access to your personal data from Supevision4all,
– right to rectification of your personal data if inaccurate (You also have the right to have incomplete personal data amended),
– right to request erasure of your personal data,
– right to request restriction processing of your personal data,
– right to object to processing as well as
– right to data portability.

We believe that all information we process is valuable and necessary for the legitimate purpose while providing services and products to our customers, and worth to protect with the highest priority.

If You would like to exercise your right as a data subject or You have a question concerning personal data protection or protection of privacy, send us a message at:

info@upevision4all.ie